Genie Garage Doors

Genie Warranty | Genie Company Warranty

  • What is the product warranty for my Genie garage-door product?

    All Genie garage-door products come with limited warranties that protect the original purchaser against defects in materials and workmanship. Refer to your owner's manual for details.

  • How do I get service under my Genie warranty?

    For warranty parts and/or repairs, have available your model number and a copy of your original sales receipt. Then, contact Genie Company Customer Service about the problem you are having. A trained Genie representative will help to diagnose the problem and/or will ship you the necessary parts to complete the repair.

    Note: A shipping and handling fee will be assessed on all parts orders.

  • How do I purchase, repair or replace parts for my Genie garage-door product?

    You can contact The Genie Company in a variety of ways:

  • Contact your local Genie Professional Dealer. (To search by phone for Genie products in your area: 1-800-65-GENIE.)
  • Call Genie Customer service: 1-800-35-GENIE (Note: We accept Visa and MasterCard. The card's expiration date must be at least one month in the future.)
  • Send your requests by mail to:
  • Warranty Repairs Department

    The Genie Company

    P.O. Box 67

    Attn: Genie Customer Service

    Mt Hope, OH 44660


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    Genie GENIE Garage Door Openers 36179R Screw Drive Carriage, Model: 36179R, Tools & Hardware store
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    • Screw Drive Carriage Assembly.
    • Direct replacement for all models of Genie Screw Drive Garage Door Openers.
    • Same as old part number 20414R, 34107R, 25589S, 25589C, 25589R, 24357R, 20073R
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    • Receiver/Sequensor/Secoder three terminal. New Designed Board
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    • Must match part number.  The part number is found on the small white label on the sequensor/secoder (board).
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