90 Day Carpet Satisfaction Replacement Guarantee
(on carpet purchased and installed through The Home Depot)
Guarantee valid for carpet purchased and installed through The Home Depot. If you are not satisfied with your new carpet, for any reason, please contact The Home Depot store where you purchased your carpet and a store associate will coordinate the replacement of the carpet product for another style or color of carpet of equal total cost. You have the option of replacing the purchased carpet for carpet of either greater or lesser value. If you choose carpet of greater value, you will be responsible for the difference in price. If you choose carpet of a lesser value, no monetary compensation or reimbursement will be paid.
This Guarantee does not:
(1) apply to Carpet that has been glued down, vandalized, altered, damaged by smoke or fire, flood, lightning, wind, or subject to any abuse or disaster;
(2) apply to conditions covered by any retail manufacturer warranty;
(3) include pad or costs associated with the removal and installation of pad, if required. (Typically, pad will not need to be replaced unless customer’s replacement carpet selection requires a different pad product.);
(4) include costs associated with delivery or installation of the replacement carpet; or
(5) apply to conditions covered by any retail manufacturer warranty.
This Guarantee is limited to a one-time replacement and applies to replacement of the carpet product only. Customer is responsible for and expressly agrees to pay The Home Depot the full, non-promotional labor pricing for all replacement installation services, including without limitation, any additional options such as rip and haul away, furniture move, etc., as well as any costs associated with replacement pad, if required.
Crosby Intruder