Front door glass Repair

My wife and I purchased a front door and a back door from Door Masters of Texas. Charlie took his time to explain everything thoroughly, and our initial visits were nice. After we paid for the doors (yes... we decided to pay for both doors up front... and they were not che...ap) we were told it would be at least 2 1/2 weeks before installation. It took over a month. The back door was the hold up, because they kept saying it hadn't arrived. Even though we were anxious to receive our new doors, our main issue was the lack of communication. I learned about the back door not coming in after calling. They could have at least picked up the phone to communicate what was going on. So one Monday, instead of calling, I decided to visit their store. Well to my surprise, the back door had arrived and had just been freshly painted. The front door was already stained and the polyurethane already applied. Ken took me in the back to view both doors, and I was pleased and very impressed. Danny and Ben showed up the following Saturday to install the doors and they did an EXCELLENT job. The doors are beautiful, and the house looks and feels totally different. Danny and Ben were very professional and made sure to stay until the job was complete. No rushing... they took their time, even though there were a few challenges. The end result is amazing. The only reason I am not giving the company a 4 or 5 rating (like I would love to) is because of the communication after the sell. They have quality doors and their installation team is very professional. They just have to work on making sure they keep their customers in the loop.

I recently bought a house that was built in the 90s and decided to have all the showers redone with frameless shower enclosures. I also wanted to have my work out room mirrored and a few other small jobs to help update the house. I moved to Houston just a few months ago so I... didn't really know who to call or who had the best options and prices. I called three different companies and they all came out and measured so I could get a bid on the jobs I needed done. Out of the 3 places I called, Bobbitt Glass had the most professional and the most knowledgeable employees. Robert came out and measured and he got me a quote right away. When I asked him who to speak to afterwards, he gave me a business card and I spoke to Nicole who I later found out was the owner. She worked with me on the pricing so that helped A LOT! None of the other places were budging so of course I chose Bobbitt Glass. I went in and we sat down and discussed some options. Their website was very informative aswell so that helped me get an idea of what I wanted. We placed all the orders, they got my order in within a week and had it installed and finished. I had to leave while they were there but when I got home, I noticed the guys even cleaned up their mess. They were very professional and they did an impeccable job. I am new to Houston but I will forever be an old customer to Bobbitt Glass. THANK YOU ALL SO MUCH FOR THE EXCELLENT CUSTOMER SERVICE AND FOR GETTING THE JOB DONE WITHOUT KILLING MY BUDGET.

In July, 2007 we replaced our front double-door with a single door & side panels (patterned bevelled glass). The price was higher than we had been thinking about but Door Masters' price was competitive based on a lot of 'shopping'. We were very happy with the outcome. Door Masters were straight forward on the sales/purchase end, and the installers that came out did a great job. When they needed to talk to or ask us about something, they did it forthrightly and courteously. Great curb-side appeal improvement over what we had in a 25 year-old home. From a sincerely satisfied Champion Forest resident